We're proud to be selling high-quality products and hope you'll enjoy using them. However, we also know that there may be a time when you need to exchange or return something you've bought in error. All return items must be in the original wrappings and unused, therefore we make a special mention to be very careful when unwrapping the items to keep the wraps intact. "We want you to be totally satisfied with every purchase you make from us. It is our aim to offer you value and quality at outstandingly low prices. If, for any reason, you are not completely happy with your purchase, simply return it to our address within 7 days of delivery, unused in its original packaging, together with the receipt.
We'll exchange it or offer you a full refund and that's guaranteed!" We will process the refund as soon as we receive the item but please allow up to 7days for refund. We are NOT responsible for the postage cost that you incur to send the items back to us. If you require an exchange, please send the item back along with £3 (UK only) to cover the return postage cost - item must be unworn with all tags and labels still attached and in original packaging. If we do not have your requested size a refund will be issued, thanks. We advise that you send the item back via recorded delivery as we cannot be held responsible for items lost in the post when returning them.
